Designing Accessible and Inclusive Customer Support for Neurodiverse Users
Think about the last time you contacted customer support. Was it a smooth experience, or…
Chelsea
The integration of AI co-pilots into human-led support workflows
Let’s be honest. The phrase “AI is transforming customer support” is everywhere. It’s a headline…
Ethical Data Use and Privacy-First Support in a Post-Cookie World
Let’s be honest. The digital marketing world is in the middle of a massive, and…
Implementing Asynchronous Video Support for Complex Technical Issues
Let’s be honest. Explaining a complex technical problem over email or a chat thread can…
Developing Privacy-First Marketing Strategies in a Cookieless Digital Landscape
The digital marketing world is, well, in the middle of a pretty big shift. You…
Marketing for the Creator Economy: Building Your Digital Empire, One Real Fan at a Time
Let’s be honest. The old marketing playbook is gathering dust. Blasting generic ads to a…
Repurposing and Atomizing Long-Form Video Content: Your Secret Marketing Weapon
You know that feeling. You’ve poured your heart, soul, and budget into a killer long-form…
Building and Monetizing Niche Community Platforms as a Marketing Channel
Let’s be honest. The old marketing playbook feels… tired. You know the one. Blasting ads…
Building a Sustainable Accounting Practice: It’s More Than Green Ink
Let’s be honest. When you hear “sustainable accounting,” you might think of ESG reports or…
Accounting for the Creator Economy: Revenue Streams, Deductions, and Entity Structures
Let’s be honest. When you started creating content—whether that’s on YouTube, Substack, or through digital…